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A self-service payment machine, which is also called a payment kiosk, is capable of accepting payment. It can be in the form of cash, credit, e-wallet, etc. Technically, the kiosks form part of the point of sale (POS) system wherein users choose a transaction and pay for it straight from the machine. 

These kiosks are fully automated and standalone, accepting payments for various merchants and billers operating across the Philippines. This enables contactless and frictionless services. As a standalone kiosk, it can process multiple transactions. However, an establishment can also place its own self-service kiosk in-store, processing only the transactions unique to its business.

Self-service payment kiosks reduce people’s reliance on OTC payments. Aside from payment, these kiosks also process cash-ins or top-ups.

Create streamlined payment experiences with self-service payment kiosks

Payment kiosks in the Philippines are increasingly becoming widespread. One reason for this is the actual convenience of paying for goods and services without enduring long queues when otherwise paying for them over the counter (OTC). 

Think of these self-service payment machines as an alternative way to pay for purchases that deliver a more conducive payment experience for both the consumer and the establishment. Definitely a win-win!

How do you use a self-service kiosk?

Self-service kiosks are easy to use. Simply choose the transaction you want to complete (bill payment, top-up, or mobile load). Then, key in the data required, such as the mobile or account number. The pay button will be displayed. Tap on it and insert the cash or card. The machine accepts pesos bills such as 20, 50, 100, 200, 500, and 1,000. Follow the prompt and wait for the transaction receipt. Please be reminded that self-service payment machines cannot issue official receipts (ORs). 

You will also receive an SMS notification on the linked mobile number for each transaction you complete.


The Philippines is taking a revolutionary step towards becoming more inclusive and diverse fintech-wise. Robust payment systems are necessary post-pandemic when the government is working doubly hard to revitalize economic activities. 

There are many reasons the Filipinos must use these payment machines.

Enhanced customer experience

Self-service kiosks are intuitive to use and process payments quickly, making the most of each visit to the establishment. Anyone can use it as well, including the underbanked and unbanked Filipinos. Users need not worry about security issues as well because the machines deliver end-to-end encrypted transactions.

Saves valuable time

Filipinos—young and old—are eager to see more self-service payment machines so they may take control of the payment process. It boils down to pacing and ownership of the entire process. Payment confirmation is real-time; the transaction is reflected in the account quickly. No waiting and no delays whatsoever would hinder the customers from doing what they have to.

Improved payment confidence

Seeing kiosks where they are time and again also breeds familiarity, more so when completing repetitive transactions. The machines have data capture capabilities as well. Not just the reduced costs, though, but also the proactive financial management whereby the users can avoid late and reconnect fees and service interruptions and with no reduced wait times.

Maximized the given space

Kiosks usually require a small space, which means establishments may use their real estate for other purposes. It can be positioned anywhere where there’s foot traffic. A kiosk can be mounted anywhere space-permitting.

With the above, there are so many reasons self-service kiosks should be the new norm!

How eTAP helps in self-service payment solutions in the Philippines

Our initiative lies in strengthening the digital channel, closing the gap between physical and digital payments. eTAP aims to widen choices for the Filipinos, not just when settling their financial obligations. Instead, we encourage a more proactive approach to manage finances. 

We present to the consumers the advantages of completing transactions digitally, with the help of our self-service payment kiosks. These transactions are processed in real-time within a secure environment. eTAP takes pride in increased payment experience and operational efficiency since they are highly customizable to any business.

  • Faster completion of transactions

  • Intuitive payment processing

  • Accepts various  

  • Easy to understand prompts

eTAP's payment solutions are full-range managed services. We don't just manufacture and deploy self-service kiosk payments. Instead, we are your partner in managing the payment system. We deploy the payment terminal and provide orientation, training, and 24/7 technical support, including software updates. 

Our self-service payment kiosks

We call our payment solutions machines built for service. They come in three types, all of which are customizable to your business needs.

LCD Touch Screen

Bill Acceptor & Cash Box

(1000 pcs. capacity)

Thermal Receipt Printer

LCD Touch Screen

Bill Acceptor & Cash Box

(1000 pcs. capacity)

Thermal Receipt Printer

Card Dispenser

QR/Barcode Scanner

RFID Reader

LCD Touch Screen

Bill Acceptor & Cash Box

(3000 pcs. capacity)

Thermal Receipt Printer


Our certifications

Our payment systems are compliant with industry standards and certified to operate in the country.

Our clients and partners

eTAP is proud to work with the most reliable names and industry leaders in the Philippines.

  • Does the kiosk accept debit cards?
    Yes, most The proactive financial management should also of the self-service payment kiosks in the country accept various modes of payment such as cash, check and debit and credit cards. Also called machines or terminals, the kiosks have built-in bill and card acceptors as part of their hardware.
  • How does a kiosk work?
    As a self-service payment system that furthers its mission to bring payment convenience to every Filipino, a kiosk is used in settling financial transactions through the transfer of the needed amount. It is designed to collect money to pay for availing goods or services. In itself, a self-service payment machine also provides services by allowing consumers to process their payments right through its terminal.
  • Is an ATM a kiosk?
    An ATM is a kiosk, but there are actual kiosks that pertain to self-service payment solutions. In the Philippines, these are called automated payment machines or APMs. An APM processes targeted transactions such as payments (utility bills, goods and services, etc.), top-ups, and e-loads.
  • What are the disadvantages of kiosks?
    The advantages of kiosks are the possibility of servicing the customers 24/7, depending on the operating hours of the establishment where they are deployed and the actual placement (in-premise or off-premise). The kiosks are fitted with a user-friendly dashboard, allowing the users to complete transactions in no time. Whereas the disadvantages include dependence on an Internet connection. As of now, offline transactions are not supported. While there are no convenience fees, service fees apply. The amount depends on the biller or merchant.

eTAP is deeply committed to modernizing your business through self-service payment kiosks. Interested in putting up your own kiosk?

Let’s discuss the details. Give us a call!

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