SELF SERVICE PAYMENT KIOSK

ALLOW REAL-TIME AND SECURE TRANSACTIONS ANYWHERE ANY TIME THROUGH IN-PREMISE BILL PAYMENT KIOSK

In the Philippines, a new business model is driving economic growth: self-service. Not just the economic factors, but the demographic benefits of introducing bill payment kiosks in the marketplace. Using kiosk payment machines is especially helpful for a significant number of the population, particularly the unbanked and underbanked.

Being able to perform bill payment transactions in cash using a bill pay kiosk whenever convenient and minus the need to stand in long queues is definitely appealing.

What is a bill payment kiosk?

A bill payment kiosk is a machine that enables consumers to pay their bills (utility, telco, etc.). The kiosk is like an automated cashier with the following key features:

Bill pay kiosks can be an in-store payment solution or an independent or freestanding kiosk on corners and alleyways. Having a kiosk on the premises allows streamlining the payment process which also empowers consumers to fulfill the needs on their own terms. 

As a self-service method of payment, the machines are available to consumers 24/7.

  • Touch screen with an intuitive interface

  • Bill acceptor

  • Cash box (up to 3,000 pcs capacity)

  • Thermal printer

  • Card dispenser

  • Code scanner (QR and bar)

  • RFID reader

  • Ergonomic gesture

Advantages of kiosks payment machines

Self-service bill payment kiosks offer a multitude of vantage points, expediting repetitive transactions and helping save more time. The kiosks save on resources in a non-intrusive way regardless of where it was put within the premises. Now, you can focus on other revenue-generating activities that provide maximized value to your customers.

Overall, these machines improve operational efficiency while reducing operational costs. 

SECURED TRANSACTIONS

Uses highly secured transaction processes for routine and advanced transactions

TRANSMIT DATA IN REAL-TIME

Processes payments in real-time and ensures necessary compliance

ACCEPTS ALL PAYMENT MODES

Accepts card, debit and credit cards, and check and e-checks

LEVERAGE CASH MANAGEMENT

Mitigates risks associated with handling cash

HIGHLY CUSTOMIZABLE

Configures to the requirement of the brand or establishment

REDUCE OPERATIONAL COSTS

Eliminates the need for additional overhead while redirecting productivity

IMPROVED CUSTOMER SATISFACTION

Enhances the payment experience 

End-user benefits of bill payment kiosks

Converting OTC transactions to more cost-effective self-service payment solutions has immense benefits for the consumers. Aside from total payment flexibility, the kiosks allow a more proactive financial management including avoiding late and reconnecting fees or dodging service interruptions.

There is no need to rely on a third-party processor such as a cashier. This minimizes the risk of errors since the end-users themselves are active participants in completing payments. Instead of neglecting the payment task on hand altogether, they willingly engage in the entire process.

Its high connectivity means it can be easily accessed as long as there is a connection. The kiosks allow the consumers to perform transactions without worrying about downtimes.

✓ Real-time payment data processing ensuring timely payments

✓ Secure one-time payment of all applicable merchant bills

✓ Savings from transaction processing cost (i.e. convenience fees)

✓ Safe, convenient, and efficient payment experience

✓ Accessible 24/7 and on extended hours (during holidays)

Industries that use bill pay kiosks

  • Utility providers

  • Telcos

  • Retail

  • Banks

  • Restaurants 

  • Airports

  • Government 

  • Corporation

  • Education

  • Gaming

Frequently asked questions

Who can use bill payment kiosks?


Kiosk payment machines are often used by the unbanked or underbanked, or those without any bank or with limited bank affiliations. Those who prefer to use cash in paying bills can also use them.




Does the bill pay kiosk accept debit cards?


Bill payment kiosks can be configured to accept all payment types on top of cash, including debit and credit cards and e-checks.




Do I need to pay service fees when paying bills through a kiosk?


Paying bills requires service fees but the amount varies depending on the biller.




Does the machine accept all denominations?


A bill payment kiosk accepts Philippine peso bills in all denominations: 20, 50, 100, 200, 500, and 1,000. However, it does not accept crumpled, folded, and mutilated notes which can jam the machine. Make sure that you are putting dry notes and in good condition.




Can bill pay kiosks issue an official receipt?


No, the machine only prints transaction receipts. Official receipts (OR) are to be requested from the biller.





eTAP can design and configure a bill pay kiosk that met your business needs. Simply choose the specs and features you want for a machine and we’ll deliver it to your facility. Let’s talk now!